Debt collection for SMEs

Award-winning debt collection

For a FREE quotation call 01920 481467

Debt collection for SMEs

Speed is our strength — we recover outstanding debts quickly

Collecting debts quickly

We are the number one choice for SMEs which invest in our services because they receive legal support and credit management advice from award-winning commercial lawyer Carlo Pegna. We have worked with a range of SMEs and therefore understand the issues they face working in a competitive environment.

We offer a personal service you can trust and have a proven track record in collecting debts quicker than solicitors at the fraction of the cost, and where other debt collectors fail.

We offer two debt collection services. Debt Collection Master is designed to collect debts on a no-collection, no-fee basis and an all encompassing credit management service called Master Club, which is designed to cover every element of credit control for solvent accounts.

We always assess whether a debt is collectable thereby saving you time and money. We always provide expert debt recovery advice with a strategy that produces results quickly.

Call us on 01920 481467 to find out how we can help you collect your outstanding debts.


Hiremech Ltd

Hiremech supply fork lift trucks and warehouse equipment with an annual turnover of £4 million. Hiremech was owed £4582 by a blue chip company in unpaid rental charges for a battery powered van. As a result of the issue of legal proceedings for the recovery of unpaid rental charges, the blue chip company issued a defence and counterclaim on the basis that the van was not of a satisfactory quality.

The blue chip company instructed solicitors who requested that the matter be allocated to the fast track. Client did not want to run the risk of paying the solicitors costs if they lost and instructed Master Collections to allocate the claim to the small claims track where costs are irrecoverable.

The court set a case management conference to determine allocation where with our help the client successfully had the claim allocated to the small claims track. At the small claims hearing the judge agreed with our submission that the issues surrounding the claim could not be determined without an expert and ordered the appointment of a joint expert much to the disappointment of the blue chip company. The hearing was adjourned and a settlement was reached out of court for the full sum claimed.

What our client said
Hiremech Group have been associated with Master Collections for the past three years. They are a very professionally run organisation, and we use their credit management services when our own credit control department has failed for whatever reason to progress an outstanding debt.

Perhaps more importantly, we quite often during the course of a year seek their advice on legal matters of a commercial nature, whereas previously a solicitors services would have been required; the cost savings for this service alone makes their Master club membership very good value.

Finally it must be said that we greatly appreciate the convenience of being able to get sensible legal advice by picking up the telephone, and talking to a knowledgeable professional.
Roderick Smith, Commercial Director, Hiremech Ltd

Debt collection case study


Surrey Security Service Ltd

Surrey Security Service provides security officers to Property Developers and businesses to protect property from intruders.

We were asked to collect a disputed two-year-old debt of £28,920 from a Property Developer. Upon assessment of the viability of collecting the debt we discovered the debtor had a late payment track record, where they habitually paid their debtors 134 days late.

We were confident the debtor was trying it on — their dispute rested on an unsubstantiated allegation that Surrey Security Service’s officers had used £20,000 worth of unauthorised mobile data while attending the site.

Carlo Pegna stood up to the lawyers for the property developer and recovered the debt of £28,920, plus costs and interest of £12,000, in just three weeks.

What our client said
It is a pleasure working with Carlo Pegna at Master Collections. I am very impressed with his personal service. His professional approach helped our business recover more than £40,000 worth of debt, including 100 per cent of our legal costs and late payment interest. His prompt response enabled us to resolve the issue within a month.
A. Waheed, Director

Debt collection case study


Direct Transportation

Road Haulage firm with an annual turnover of £3 million. Master Club member for one year. Debt collection of outstanding invoices that were two months old with a total value of £44,100 from a building services contractor.

After carrying out preliminary investigations we resolved that the best approach was to threaten the debtor with liquidation because their credit report confirmed a winding up petition was previously issued and dismissed.

In all likelihood the dismissal was the result of settlement of the debt, suggesting the debtor would take the threat of liquidation more seriously than county court proceedings. However on receipt of our Notice of Intent to Liquidate the debtor raised several disputes and a counterclaim.

The matter was passed to Carlo Pegna at Master Collections who dealt with each dispute systematically and in so doing dismissed the debtor’s counterclaim. Despite resolving the disputes the debtor insisted on their counterclaim and issued a county court claim against the client.

The debtor’s claim was based on the same disputes ignoring the fact that they had been resolved by Carlo. The matter was passed to our panel solicitor to defend and raise a counterclaim for the debt. On the strength of Carlo’s dispute resolution the solicitor recovered the full amount, plus costs and interest.

Costs saved
As a result of our discounted city solicitor rates offered to Master Club members Direct Transportation saved £2,000.

What our client said
Master Collections gave us the confidence to proceed with our claim and true to their word provided a first class service from start to finish, with a fantastic result at the end.
Ian Booth, Director

Debt recovery for distribution companies

Our services

debt collection master

Debt Collection Master

Debts collected on a no collection no fee basis

debt collection master

Master Club

A comprehensive credit management service

debt collection case studies

Case Studies

Read how we helped our clients

Contact us

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Please get in touch if you want to get more information about any of our services, or to discuss an outstanding debt and how we might be able to collect it for you. Please call us or complete the form below and we'll get back to you.


  • 63 The Maltings, Roydon Road, Stanstead Abbotts, Ware, SG12 8HG
  • 01920 481467

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